LDSC: Re: Users lost

Larry Jackson lajackson at juno.com
Thu Jul 6 21:26:40 CDT 2006


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Russell Houlton:

You might want to figure out what they are doing 
wrong that it messes up like that.

_______________

Apparently this is quite a widespread problem.  On 
a recent (about a week ago) Send/Receive, the clerk 
got a very big popup screen (I saw it from way out 
in the hallway) that gave explicit instructions on how 
to properly shut down MLS, then use the Start menu 
to stop Windows, then wait for it all to do its thing 
before pulling the plug.

The popup was big enough and the wording was such 
that I am certain the help desk is getting tired of this 
problem.  I have a suggestion for them.

Fix the program.

When it takes several minutes to exit MLS and 
Windows, folks are not very happy, especially at the 
end of a long day at Church.  I understand that the 
process of exiting MLS requires that the world be 
recreated each time, especially in a large unit or, 
heaven forbid, at a stake with 14 units.  But there 
really ought to be a way to make it faster.

Windows hogs about 30-45 seconds of our shutdown 
time, probably getting rid of Java and whatever else 
it likes to do.  MLS takes the other 90-105 seconds.

But folks, thats between 2 and 2.5 minutes from the 
time you hit the MLS Exit button before you can 
leave the office, and by then your ride might have 
left with the screaming children.

And that doesn't even count extraction of the 
flash drives, turning off the lights, and whatever 
else is going on.

Ok.  I'm done.  And in fairness, Windows XP is a 
big part of the problem, not just MLS and Java.

Ok, I'm not done.  I just love it when I am on the 
phone with the help desk and they get all antsy 
waiting for the computer to shutdown and reboot.

Ok.  Now I'm done.  [grin]

(By the way, I forgot what that other bedtime 
story I was going to tell was about.  Does that 
make me a lost user?)

Larry Jackson



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