LDSC: Re: Installing MLS 5.5 on new Optiplex 740 systems

Eric Bunker embunker817 at msn.com
Fri Mar 23 22:00:01 CDT 2007


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I sounds like you need to call SLC and reset the passwords.  Every time you send and receive, it sets a new password and records it in SLC and on your machine so that only your machine can do the send and receive. It is thinking that your machine is not the authorized ones as it does not match the password that they have.

Eric 

Clerk
Queen Creek Arizona Stake
  ----- Original Message ----- 
  From: jamesm_76<mailto:jamesm_76 at yahoo.com> 
  To: ldsclerks at MormonsToday.com<mailto:ldsclerks at MormonsToday.com> 
  Cc: jamesm_76<mailto:jamesm_76 at yahoo.com> 
  Sent: Wednesday, March 21, 2007 10:57 PM
  Subject: LDSC: Installing MLS 5.5 on new Optiplex 740 systems



  >From LDSClerks: Please see bottom of this message for subscription instructions and list URL.


  I sincerely apologize if this question has been asked and answered on
  this list already... I did some reading of older messages and could
  not find an answer.

  I am an Assistant Stake Clerk (tech specialist) and I've been asked to
  install the MLS 5.5 with the 4 CD's, etc., etc.  Anyway, we also just
  received brand new Optiplex 740 machines and the image from the 4 CD's
  does not recognize the CD-ROM hardware on this system.  The system is
  not listed on the supported systems in the installation instructions.

  One of my tech savvy ward clerks contacted SLC and they told him to
  just install MLS on the system without using the image on the 4 disks.
   They said that a new anti-virus package was going to be rolled out in
  a few weeks.

  To make a very long story short, I installed MLS with the existing
  image from Dell and got MLS up and running.  The CLERK account can
  access MLS; however, during send & receive, we get the following error:

  "A security failure has occurred.  Please contact the Church
  Administration Office serving your area."

  I was planning on calling SLC on this but wanted to run it by this
  list first.  Any comments or suggestions?  I'm suspecting that send &
  receive either notices that no anti-virus software is running or that
  it doesn't see the "official" image... but I don't have an alternative
  choice with this new hardware!

  Thanks,
  -James

  P.S. on a completely unrelated note, is there a way to RSS subscribe
  to this list?




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